A simple entry point
Link and QR access let customers reach the mobile feedback flow.
PROJECT 11 / Local businesses & servicesPrototype
TapRepute
Making customer feedback easier to give—and more useful.
THE PROJECT
Making customer feedback easier to give—and more useful.
THE STARTING POINT.
Local businesses need a simple way to hear from customers and understand feedback without making the experience long or uncomfortable.
THE APPROACH.
The prototype connects a quick mobile feedback journey to private business insights. Every customer receives the same optional route to Google, regardless of their rating.
WHAT WENT
INTO THE BUILD.
Useful context
Source-aware insights help a business understand where feedback begins.
An equal path for everyone
Optional Google continuation is available for every rating.
